Partner: Kaunas University of Technology (hereafter – KTU), a recognized leader in many fields of technology and physical sciences. KTU is recognised for its excellent study infrastructure and is distinguished as one of the universities with the most advanced and state-of-the-art technology and equipment for scientific research in the fields of engineering, technology and computer science. KTU is renowned for its long-term relationship with business and a broad spectrum of technology-related studies and research. KTU strives to create the appropriate conditions for providing quality research services to businesses on a one-stop-shop basis and to enhance the interaction between science and business. The aim of the participation of KTU scientists in the project is to develop the intellectual part of the customer risk assessment model by creating a specific artificial intelligence algorithm for a technological prototype according to which the risk management part would be programmed, while simultaneously describing the issues and processes in the scientific work.